Custom PC Warehouse

Making A Purchase 1. General
1.1. These Conditions shall supersede all earlier conditions of Anglian Internet Ltd t/a Custom PC Warehouse.
1.2. These conditions shall take precedence over any conditions of the Customer and shall not be varied without the written consent of a director of Anglian Internet Ltd t/a Custom PC Warehouse.

2. Definitions
2.1. " Anglian Internet Ltd t/a Custom PC Warehouse " means Anglian Internet Ltd t/a Custom PC Warehouse of Technology House, Norwich NR7 8SH.
2.2. "Customer" means the person, firm or company buying or agreeing to buy goods and services from Anglian Internet Ltd t/a Custom PC Warehouse.
2.3. "DIY System Build" means the sale by Custom Anglian Internet Ltd t/a Custom PC Warehouse. of a package of all the components needed for the self assembly of a computer system by the Customer.
2.4. "Price Paid" means the price paid by the Customer for the Product excluding carriage and any credit surcharge. The Price Paid is stated on the Order Confirmation.
2.5. "Order Confirmation" means the acknowledgement of the Customer´s order sent to the Customer by Anglian Internet Ltd t/a Custom PC Warehouse.
2.6. "Product" means any computer components supplied to the Customer by Anglian Internet Ltd t/a Custom PC Warehouse.

3. Prices and Ordering
3.1. Unless otherwise stated all prices are exclusive of value added tax, delivery, insurance and installation.
3.2. The price payable by the Customer will be the price current at the date of the order.
3.3. Reservation of Products does not constitute an order and is not binding on either party.
3.4. Orders are accepted by writing, Internet, telephone or fax. Orders are only binding when Anglian Internet Ltd t/a Custom PC Warehouse accepts payment in full for the order and the customer receives payment confirmation in writing.
3.6. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
3.6. Errors and omissions are excepted. Images are for illustrative purposes only.

4. Payment
4.1. Payment is due on demand and in any event must be made within 30 days of the invoice date.
4.2. Anglian Internet Ltd t/a Custom PC Warehouse may charge interest on overdue accounts at the rate of 2% per month calculated on a daily basis until actual payment.

5. Delivery
5.1. Any delivery date stated is only a warranty by Anglian Internet Ltd t/a Custom PC Warehouse to use reasonable endeavour's to effect delivery by that date. No liability will be accepted by Anglian Internet Ltd t/a Custom PC Warehouse for failure to meet a stated delivery date.
5.2. Products supplied by Anglian Internet Ltd t/a Custom PC Warehouse are delivered at the risk of Anglian Internet Ltd t/a Custom PC Warehouse. Customers must make a claim for damage or loss of the goods in writing: -
5.2.1. if a Product is damaged, within 72 hours of delivery; and
5.2.2. if a Product has been lost or is short, within 48 hours of delivery.
No claim for loss or damage will be allowed if the Customer claims outside the above time limit.
5.3. If payment is made by credit or debit card, delivery will be made to the statement address of the cardholder.

6. Consumer Rights
6.1. If you are a consumer (a private person buying for their personal use) then you may cancel your purchase at any time within 7 days of receipt and we will give you a refund of the Price Paid. You must inform Anglian Internet Ltd t/a Custom PC Warehouse. in writing and return the Products to us immediately in the same condition you received them, at your own cost and risk.
6.2. If a system has been assembled by Anglian Internet Ltd t/a Custom PC Warehouse to the consumer´s specification, or the consumer has assembled or tried to assemble any of the goods, then clause 6.1 does not apply.
6.3. If a customer wishes to return Products not covered by clause 6.1 then such Products will be accepted at the discretion of Anglian Internet Ltd t/a Custom PC Warehouse. The customer must obtain a RMA number from Anglian Internet Ltd t/a Custom PC Warehouse and quote this when returning the goods. The customer will be credited with the current market price.

7. Guarantee
7.1. If within 12 months of being delivered a defect in any Product is discovered which is directly due to faulty goods or workmanship, or if a valid claim is made under 5.2 above, then Anglian Internet Ltd t/a Custom PC Warehouse shall at its option repair or replace the Product free of charge for labour and materials.
7.2. A Product covered by a direct warranty from the manufacturer is not covered by this guarantee. The Customer will receive a warranty direct from the manufacturer and should claim under this warranty.
7.3. The Customer should return the Product in its original packaging to Anglian Internet Ltd t/a Custom PC Warehouse at the address above. Prior authorisation must be obtained for any returns by contacting Anglian Internet Ltd t/a Custom PC Warehouse customer services and obtaining a RMA number, which must be quoted in any correspondence.
7.4. All Products other than DIY system build are sold as individual components. All returns must comprise of only the defective Product.
7.5. If any item is returned which is found not to be faulty by our technicians, then a charge will be made for return carriage insurance and administration.
7.6. This clause does not affect your statutory rights.

8. Limitation of Liability
8.1. Anglian Internet Ltd t/a Custom PC Warehouse shall not be liable for any financial consequential indirect or other losses suffered by the Customer or any third party whether such loss arises in contract or tort or in any other way.

9. Uncontrollable Events and Delays
9.1. In case of delays caused by circumstances beyond the control of Anglian Internet Ltd t/a Custom PC Warehouse or its suppliers, Anglian Internet Ltd t/a Custom PC Warehouse shall have the right to either suspend delivery or to cancel the contract without liability.
9.2. Examples of Uncontrollable Events are (by way of example and not limited to) strike, lockout, riot, revolution, war, epidemic, working difficulties, transportation difficulties, fire, and failure of suppliers or official regulations.

10. Customers Obligations
10.1. You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any Products are compatible.
10.2. Images are for illustration purposes only.
10.3. Specifications are correct as per manufacturer information.
10.4. You must provide reasonable courtesy information and co-operation to Anglian Internet Ltd t/a Custom PC Warehouse.

11. Title and Risk
11.1. Until full payment has been received by Anglian Internet Ltd t/a Custom PC Warehouse for all Products whatsoever, supplied at any time by Anglian Internet Ltd t/a Custom PC Warehouse to the Customer: -
11.1.1. property of the Products shall remain in Anglian Internet Ltd t/a Custom PC Warehouse;
11.1.2. the Customer shall store the Products in such a way that they can be readily identified as being the property of Anglian Internet Ltd t/a Custom PC Warehouse, and at all times in accordance with Anglian Internet Ltd t/a Custom PC Warehouse recommendations;
11.1.3. subject to 11.1.4 and 11.1.5 below the Customer shall be at liberty in its own name (but not on behalf of or in the name of Anglian Internet Ltd t/a Custom PC Warehouse) to sell the Products in the ordinary course of business, on the basis that any proceeds of sale shall be the property of and be held on trust for Anglian Internet Ltd t/a Custom PC Warehouse;
11.1.4. Anglian Internet Ltd t/a Custom PC Warehouse may at any time suspend or revoke the Customers power of sale by notice in writing to the Customer if the Customer is in default for longer than 14 days in payment of any sum whatsoever due to Anglian Internet Ltd t/a Custom PC Warehouse or if any Bill of Exchange, cheque or other negotiable instrument drawn or accepted or endorsed by the Customer is dishonored on presentation for payment;
11.1.5. the Customer´s power of sale will automatically determine if a Receiver is appointed over any of the assets or the undertaking of the Consumer or a winding up order is made against the Consumer or the Consumer goes into voluntary liquidation (otherwise than for the purpose of reconstruction or amalgamation) or causes a meeting of, or makes any arrangement or composition with creditors or commits any act of bankruptcy;
11.1.6. upon revocation of the power of sale under clauses 11.1.4 and 11.1.5 above the Customer shall place the Products at the disposal of Anglian Internet Ltd t/a Custom PC Warehouse, who shall be entitled to enter upon any premises of the Customer for the purposes of removing the Products from the premises.
11.1.7. The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received in cash or cleared funds payment in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest of other sum payable under the terms of this and all other contracts between the seller and the buyer under which the goods were delivered.

12. Marketing Emails
12.1 'Marketing Emails' refers to any promotional email communication. The information transmitted in these emails is intended only for the person(s) or entity to which it is addressed and may contain proprietary, confidential and/or privileged material. If you have received an email in error, please contact the sender. Although the emails and any attachments are believed to be free of any virus, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by the sender for any loss or damage arising in any way from the receipt or use thereof. Errors and omissions are excepted. Images are used for illustrative purposes only. Prices valid for the indicated time period only. Offer pricing only available on the online store. Retail prices apply through the Trade Counter and Telephone Sales.

13. Miscellaneous
13.1. If any part of these Terms and Conditions are found to be invalid or unenforceable by a court the rest are unaffected.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Privacy Policy Welcome to Custom PC Warehouse, Custom PC Warehouse is a trading name of Anglian Internet Ltd, website (the " website" ) sell our products to you

subject to the conditions set out in these pages.

Please read these conditions carefully before using the Custom PC Warehouse website. By using the Custom PC Warehouse website, you signify your

agreement to be bound by these conditions. In addition, when you use any current or future Custom PC Warehouse service you will also be subject to the

guidelines and conditions applicable to that service.

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer

to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You

should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to

believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you

provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.

Custom PC Warehouse (Anglian Internet Ltd) reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel

orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy Policy

Controllers of Personal Information

Any personal information provided to or to be gathered by Custom PC Warehouse (Anglian Internet Ltd) is controlled primarily by Technology House Norwich

NR7 8SH

The information we learn from customers helps us personalise and continually improve your shopping experience at Custom PC Warehouse (Anglian Internet

Ltd). We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services

and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and

recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect

fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way.

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service. For

example, you provide information when you: search for a product place an order through Custom PC Warehouse (Anglian Internet Ltd) provide information in

Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) communicate with us by phone, e-mail

or otherwise complete a questionnaire or a contest entry form

You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that

you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "

cookies" and we obtain certain types of information when your Web browser accesses Custom PC Warehouse (Anglian Internet Ltd).

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet login e-

mail address password computer and connection information such as browser type and version operating system and platform purchase history, which we

sometimes aggregate with similar information from other customers to create features such as Top Sellers the full Uniform Resource Locators (URL)

clickstream to, through and from our website (including date and time) cookie number products you viewed or searched for web pages you visited your

transaction history and any phone number used to call our customer service number. During some visits we may use software tools such as JavaScript to

measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information

(such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised

experience at Custom PC Warehouse (Anglian Internet Ltd) if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from

custompcwarehouse.co.uk if your e-mail software and or computer supports such capabilities. We also compare our customer list to lists received from

other companies in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

Information from Other Sources

Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which

we use to correct our records and deliver your next purchase or communication more easily account information, purchase or redemption information and

page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising search

results and links, including paid listings and credit history information from credit bureaus, which we use to help prevent and detect fraud and to

offer certain credit or financial services to some customers.

Custom PC Warehouse (Anglian Internet Ltd) Policy on Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your

browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you

when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Custom PC Warehouse

(Anglian Internet Ltd) most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Custom PC Warehouse (Anglian Internet Ltd) Policy on Sharing Information.

Information about our customers is an important part of our business and we are not in the business of selling it to others.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we

will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Securing Information About You.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you

input.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the

appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer

information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared

computer

3. Fraud Prevention/Security

To help guard against fraud, the major credit card companies have implemented a system to ensure the credit card used in a transaction is actually

possessed by the user. This system may be called security codes, CVV2 (Visa), or CVC2 (MasterCard). The verification number is a non-embossed number

printed on the credit card.

For Visa / MasterCard / Discover card, the three-digit verification number (CVV2) code is in the signature area on the back of your card far right side.

Your credit card number should be printed here along with a three-digit number at the end.

As a consequence of this, you may be asked to provide the CVV when transacting with Custom PC Warehouse (Anglian Internet Ltd).

In addition, in order to help prevent fraud and identity theft, Custom PC Warehouse (Anglian Internet Ltd) will not permit the purchase to proceed if

the invoice address does not match the cardholders registered card address. In addition, for purchases over £ 100 (100 GBP) the delivery address must

also match the invoice address and the cardholders registered card address.

4. Website Security

All sensitive consumer data collected on this site is used only for the purpose of completing the transaction. Transaction information is transmitted to

our payment partner using 128 bit SSL encryption.

5. Children (under 18)

Custom PC Warehouse (Anglian Internet Ltd) does not sell products for purchase by children. If you are under 18, you may use Custom PC Warehouse

(Anglian Internet Ltd) only with the involvement of a parent or guardian.

6. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale (Terms and Conditions) at any time. You will be

subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless

any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously

placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will

not affect the validity and enforceability of any remaining condition.

7. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any

cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Shopping Cart Software By Actinic